4 star

Terrass

12 rue Joseph de Maistre, Montmartre-Sacre Cr, 75018

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Excellent

92% (235 reviews)

More reviews >>

Guest rating:

Excellent

17/8/2010

"Exceptional Friendliness and helpfulness from all the staff within "

I have to say that, accounting for service, professionalism, and helpfulness, this hotel is probably the best I have stayed in anywhere in Europe, possibly globally. I have been able to work in my room, in the business center within the hotel as if I have been in my own office. The food at breakfast was excellent, with first class service and consideration. Such was the overall willingness on the part of the staff to help, front of house member, Danielle, even took me through topping up my French mobile phone. The whole team should be credited!

Guest rating:

Good

11/8/2010

"great location, close to 3 metro stops"

Chose this hotel due to stay 3 nights pay for 2 offer. When the window fell out of the frame (extremely dangerous and heavy) we were upgraded to another room straight away. Very clean, reception staff accomodating. Bar staff in the Terras roof area off hand and unhelpful but otherwise stay was enjoyable. More 3 star than 4 but location was great.

Guest rating:

Good

9/8/2010

"TERRASS IS A LOVELY HOTEL"

Hotel staff polite, helpful and friendly. Triple room lovely - separate sleeping areas which was great. We were only staying in Paris overnight and found Montmartre to be a bit far from central Paris sightseeing although if you are familiar with the Metro system it`s probably fine. Local cafes and restaurants were reasonable and found that most people spoke English.

Guest rating:

Good

9/8/2010

"An excellent hotel nicely siutated."

This hote has style is clean and very well run with cooperative staff. Food a little pricey but plenty of good restraunts close by.

Guest rating:

Excellent

6/8/2010

"Celebrated our 25th Wedding Anniversary at the Terrass Hotel. Our experience was 100% positive. "

Guest rating:

Good

5/8/2010

"Great location & friendly staff"

Superb location in central Montmarte, the staff were helpful however the breakfast could be better - more variety and generally more quantity required with better quality. The Terass rooftop is excellent, however the superb view is obscured by plants!!! Must remove these! Also a little pricey. The lift was not operational for over 24 hours, thought this could have been sorted quicker. Overall though a pleasant experience.

Guest rating:

Excellent

4/8/2010

"Brilliant stay"

Perfect hotel in a very nice area of Paris. Watch out for high coffee prices on the roof terrace, but the view is worth a cup. Excellent, affordable cafes in local area along Rue des Abbesses and along Rue Caulaincourt. Will stay there again.

Guest rating:

Excellent

30/7/2010

"Nice Hotel. Close to both Sacre Coeur and Moulin Rouge. Friendly and helpful staff."

Guest rating:

Good

28/7/2010

"Very nice hotel"

Very nice hotel. Lovely family room. Very attractive interior decor. Very clean. Roof terrace gives fanatastic views over Paris. Great location. Didn`t eat in the hotel. Lots of restaurants & bars close by. Close to metro station. Would most definitely recommend to others.

Guest rating:

Good

27/7/2010

"Nice Hotel in a gre"

Guest rating:

Excellent

21/7/2010

"wonderful place and service"

Guest rating:

Good

19/7/2010

"Nice hotel, great location, some service issues"

Lovely hotel with a fabulous terrace bar on the top floor that overlooks Paris. We were due to check in at 2pm but could not until nearly 3pm. There are some issues about the room changeovers that spoilt it but can`t complain otherwise. Compared to some old, creaky Paris hotels we`ve stayed in, this one was best. Room was comfortable and well air-conditioned.

Guest rating:

Excellent

13/6/2010

"First Class "

Rooms excellent, Staff (that I had contact with) professional, polite and accommodating. Situation superb for visiting Montmartre and views over Paris spectacular........(when the appropriate room is booked) A Parisian Hotel with American Service. Highly recommended. One Note: There is no Parking on site but a Large Public (pay) 24hr is close by. (or try your luck on-street). However It is possible to unload luggage etc. outside the entrance.

Guest rating:

Good

17/5/2010

"Good helpful staff, very smart and clean room and great location."

The only item that prevents an "Excellent" is that the Restaurant was rather understaffed which meant that breakfast was a bit of a scrum at peak times.

Guest rating:

Excellent

30/4/2010

"Excellent hotel with very friendly, helpful staff and immaculate rooms."

Having read other reviews of the Terrass before booking we had high expectations and we were certainly not disappointed. The staff were very welcoming and friendly and the room was spotless. We were given a booklet and map of Paris on our arrival and everything was explained clearly to us in English as our French is fairly basic. The breakfast was lovely and very relaxed with a good choice. We would have no hesitation in highly recommending the Terrass and hope to return to Paris within the next 12 months and would definately re-book.

Guest rating:

Excellent

23/4/2010

"Very nice room and Staff"

First leg of Honeymoon was here and from the staff organising a room with a fantastic view to the first night`s dinner in the bedroom to the last day leaving the place was fantastic. Area is great as well with lots to do and see and eat nearby - a real parisian experience. Cannot recommend highly enough - was glad got deal though as normal price was steep.

Guest rating:

Excellent

5/4/2010

" "

Guest rating:

Excellent

30/3/2010

"Fantastic hotel with friendly and very helpful staff"

Stayed for 3 nights in Paris at the Terrass, all of whuch was very enjoyable. We were looked after as soon as we walked through the front door, staff were very friendly, helpful and keen to make our stay as wonderful as possible. Would defo use again, ideal location for bus and metro use and very reasonable resturants (be warned Paris is very expensive), Do book through hotel direct as best pices around by far.

Guest rating:

Excellent

28/3/2010

"Good location, quiet hotel."

Guest rating:

Good

22/3/2010

"Smart place in a lively area"

Nice hotel, standard rooms were a bit small and ours was noisy (road noise). Also very hot! But overall a good stay.

Guest rating:

Good

21/3/2010

"Lovely hotel in the heart of Montmatre with nearby cafes, bars and shops"

Guest rating:

Excellent

21/3/2010

"This hotel made our stay in Paris fantastic"

The hotel was in a great central location with loads of great restaurants within walking distance. The staff were so helpful. The hotel was spotless and the breakfasts superb. Our room was small but perfectly equpped. We will definately re book when we come back. Thankyou for making our stay perfect!!!

Guest rating:

Excellent

20/3/2010

"Staff were excellent and very helpful. buffet breakfast was superb. room was small but functional"

Guest rating:

Excellent

15/3/2010

"Great location, lovely room and staff helpful"

Guest rating:

Excellent

8/3/2010

"Perfect"

Comfortable quiet rooms away from traffic noise, friendly staff, definetly book again. Breakfast lovely.Great location !

Guest rating:

Good

20/2/2010

"Very good all round Hotel"

Clean Hotel with Polite Staff. Great base for getting around Paris. Would stay again.

Guest rating:

Excellent

17/2/2010

"lovely decor, good service, nice location"

I would definitely stay here again, the rooms were a very good size, nicely decorated and very clean. The concierge was extremely helpful and knowledgeable, and the buffet breakfast was excellent, omelettes, many pastries, yogurt, fruit, and wonderful croissants. This hotel was excellent value for money, well worth its price.

Guest rating:

Good

17/1/2010

"terass hotel"

Great location, friendly and very helpful staff. Had a great stay, we got a special deal, not sure I would pay the full price, quite expensive.

Guest rating:

Excellent

1/1/2010

"Superb hotel in the best location"

Terrass is a lovely hotel in a brilliant location. Paris hotels - even expensive ones can be a bit grim but this is wonderful. Rooms are beautifully decorated with thoughtful touches and the bar has a cosy open fire for sipping delicious martini`s by. Staff are 5 star and the concierge even managed to get us a table at the fully-booked Moulin Rouge. If you want to be in Montmartre, then this is the only place to stay. Don`t want to be too glowing in case you all go there and I can`t get a reservation next time I want to stay!

Guest rating:

Good

29/12/2009

"Drinks in bar were ASTONISHINGLY expensive!"

Maid service in bedrooms was variable.

Guest rating:

Excellent

23/12/2009

"Fantastic hotel, 100% satisfied"

Guest rating:

Excellent

22/12/2009

"Very helpful staff"

Guest rating:

Excellent

15/12/2009

"clean, comfortable and very fancy"

Having read other reviews, i had good expectations for this hotel. And i wasn`t disappointed. Staff are helpful and unobtrusive. Rooms and bathrooms are immaculate. The shower was the best i`ve had in a hotel, not a power shower, more like a river with adjustable temp and volume. I didn`t eat or drink here as it was a bit above my budget so can`t comment on the food i`m afraid. Transport links were great with only a 5 minute walk to nearest metro which then connected you to every part of the city. Overall, very impressed.

Guest rating:

Excellent

14/12/2009

"Comfortable and cosy hotel with excellent service and rooms and excellent value for money."

Guest rating:

Good

12/12/2009

"Very comfortable with an excellent breakfast. Great position as close to metro, nightlife and places"

Only disappointment was no tea/coffee/biscuits on second night. When we requested some from reception we were refused and told it was just firstnight as "Bienvenue". They were back on the third night!

Guest rating:

Excellent

8/12/2009

"Fabulous Hotel "

This was our second stay at La Terrass. Our first was in a Junior Suite in February 2009 and our most recent in December 2009 was in a double room - both were excellent. The hotel cannot be faulted. We will be back. Many thanks P&P Bartlett

Guest rating:

Excellent

7/12/2009

"A lovely hotel in a quiet corner of a lively neighbourhood"

We got a three for the price of two night deal, and for that price this hotel was a bargain. The hotel is everything you`d expect from a 4 star hotel, the room was spotless and tastefully decorated, the bed linen was good quality, there was a long internet cable, and there was plenty of attention to detail such as a little wooden puzzle toy for our 7 year daughter left on her bed when we arrived, they provided bath robes and slippers... after the hussle and bussle of the busy streets of Monmartre this was a lovely and cosy place to retreat to.Apart from that the staff was very friendly and helpful.

Guest rating:

Excellent

5/12/2009

"Fantastic for a romantic break"

Impeccable service, excellent facilities (our basic double room was a very reasonable size for this city). This place was a stone`s throw from some fantastic restaurants and the beautiful Sacre Couer. Highly recommended to all.

Guest rating:

Good

4/12/2009

"clean and modern"

our room was a liitle small but very clean ,the braekfast was great qualityand choice

Guest rating:

Excellent

3/12/2009

"The best hotel in Paris"

Me and my boyfriend stayed 3 nights at the Terrass.The room was on the fifth floor and opened to the backyard and it was really quiet. The bathroom was nice, clean and had everything in it what we needed: every day fresh towels, soaps, shampoo etc.The bed was king size and very comfortable. They changed the bedlinen every day.There was an LCD TV and coffemaking facility in the room and also a safe-room. Overall I would recommend this hotel for couples who want to spend a nice stay in Paris.

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Terrass

12 rue Joseph de Maistre, Montmartre-Sacre Cr, 75018