3 star

Express by Holiday Inn Greenwich

Bugsby Way, Greenwich, City of London, SE10 0GD

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

87% (907 reviews)

More reviews >>

Guest rating:

Good

12/8/2010

"Staff polite and helpfull. Room clean and adequate."

Breakfast was disappointing. Not much choice. Hot only consisted of scrambled egg and sausages.

Guest rating:

Good

9/8/2010

"good all round, very helpful staff"

Guest rating:

Excellent

6/8/2010

"Excellent hotel, good value for money and staff service good. "

If there was one thing that can be improved it is the breakfast stocking up and ensuring both coffee machines were in operating condition. Queues too long as coffee machines kept breaking down. We would definitely go to this hotel again.

Guest rating:

Excellent

6/8/2010

"Excellent value for money. Easily accessible. Rooms wonderful. Staff friendly. Would use again."

Guest rating:

Average

5/8/2010

"Breakfast buffet poor"

Hotel fine but breakfast poor,no staff and food running out and not been refreshed. Feel that it would not taken much to improve.

Guest rating:

Good

3/8/2010

"Does what it says on the tin!!!"

Room good, service good, breakfast good, ideally situated for O2.

Guest rating:

Excellent

3/8/2010

"Excellent"

Friendly staff, excellent value, clean rooms

Guest rating:

Excellent

30/7/2010

" "

Brillaint stay, staff very helpful and friendly, room very comfortable and clean, food great. Within easy walking distance to 02 so would definitely use hotel again if going to another concert.

Guest rating:

Excellent

29/7/2010

"really pleased with the room very clean "

Guest rating:

Good

19/7/2010

"The hotel is clean and easily accessable. The staff is very helpful. Good quality for the cost. "

Guest rating:

Excellent

11/7/2010

"A lovely place to stay"

Staff very friendly, rooms are lovely and clean. Its in a good location to get in and out of London and Ideal for O2 as walking distance. The hotel serves good meals and there is a great chinese restaurant underneath. We will definately go back!

Guest rating:

Good

6/7/2010

"I liked the security where you could not go anywhere unless you had the key, not even the lift."

what I did not like, was that you could come in and help yourself to breakfast, without being challegenged as I know there where people who where not staying at the hotel, but still had a breakfast and took food away with them, not happy bunny, as I paid for my food & room! and no security person on site during day only night!, Manager said it would be sorted.

Guest rating:

Good

6/7/2010

"Very good "

Very clean and nice hotel, friendly staff, secure, and in a good location. Considering the location it was value for money.

Guest rating:

Average

5/7/2010

"bit far away, except for 02"

was ok, bit 2 far away for us with children as the jubilee line was 15 mins walk at least, the line was closed while we was there so it wa a 55 min bus ride to nearest working underground...

Guest rating:

Excellent

5/7/2010

"Excellent value for money"

This hotel, while a little distance from Central London, was extremely clean, modern and the staff were friendly and keen to be of service. It would be perfect for visiting the O2 and Greenwich. Loved the ease of getting a very cheap taxi to the DLR and the guys the hotel use for taxi service were superb. Would definitely use again.

Guest rating:

Good

4/7/2010

"Rooms were clean. "

breakfast adequate. Shower could be powered. friendly reception staff, Rooms clean.satisfy

Guest rating:

Excellent

26/6/2010

"fantastic hotel"

Guest rating:

Excellent

24/6/2010

"Great location for O2"

Excellent staff, very professional, friendly and welcoming. Check in was very quick and fuss-free. The room was very clean and tidy. One downside was shower curtain was broken on one side, but not enough to be a problem. Very comfortable beds and great breakfast. Well done all concerned.

Guest rating:

Excellent

21/6/2010

"Brilliant place to stay"

fantastic, clean, modern hotel, very good service with friendly staff. amenities were brilliant with great food and drink available.Rooms were clean and cosy with all facilities you need.brilliant location for the 02 arenawould give this hotel 10/10 would love to visit again

Guest rating:

Excellent

20/6/2010

"excellent all round, friendly staff very helpful"

excellent base for city sight seeing break and ideal for o2

Guest rating:

Excellent

19/6/2010

"Clean, Good service and close to the O2"

Great room, Great bar food, Great breakfast and walkable to the O2.

Guest rating:

Average

17/6/2010

"Close to the 02"

The hotel was very convenient to the 02 arena. the rooms were fairly basic but very clean and the staff were helpful and polite.The hot buffet breakfast was rather disappointing (the only hot food available was sausages and scrambled egg) but we would still stay there again when visiting the 02 arena.

Guest rating:

Some problems

17/6/2010

"had an actual terrible stay the hallway doors kept banging with other guests . "

Guest rating:

Good

15/6/2010

"Great location for 02 arena"

Good location, nice clean room. Breakfast was slightly limites choice but as it is free can`t really complain. Other slight complaint was no bath however there was a shower.

Guest rating:

Good

14/6/2010

"VERY HANDY IF GOING TO THE O2"

The Hotel was fine.Rooms adequate and clean ,but not very big.Very handy for the O2 if attending any Concerts,it`s a 10 minute walk back to the Hotel when there are massive ques for both taxis and the tube.The staff were friendly and helpful, and I would go again.The price is quite high for what is basically a commuter hotel with not much atmosphere,but if all you want is somewhere to stay after attending the O2 it`s fine

Guest rating:

Excellent

12/6/2010

"Really good location for O2 venue, enjoyed our stay,would have loved bacon and fried eggs for brekky"

very good would recommend to friends will stay there again

Guest rating:

Good

11/6/2010

"Clean Hotel"

Hotel clean, very quick check in and out. Breakfast not great but as it`s complimentary it`s a bonus!

Guest rating:

Good

8/6/2010

"Very nice clean hotel with friendly staff."

Good Bar food choice and very good free hot breakfast which sets this hotel apart from many of the others. Easy to get into central London via the O2 tube or Sea Cat Clipper taxi which is much nicer and the same price !!!Only downside was one of the lifts broke down for a few days causing long delays to get to your room on the 7th floor !!

Guest rating:

Good

7/6/2010

"Misleading, inacurate or even outrightly deceptive statement re parking. "

Your info is inconsistent with that of the hotel!!!!I arrived at 22.33 (on my car park ticket) 6th June - checked out before noon (approx 8.30) and left (the car park - or tried to) at 17.30 - i.e. 19 hours after arriving.I was charged £10 - despite a heated dispute with the manager.

Guest rating:

Some problems

7/6/2010

"Poor breakfast"

We stayed at the hotel due to its close proximity to Lady Gaga concert at the O2.It was bad enough that London Transport chose Bank Holiday Monday to close the Jubilee Line thereby stranding us at Greenwich North for about 10 hrs till start time but this was aggravated further by the totally inadequate breakfast provided - no cereals, no juices, no toast or muffins - just scrambled egg and/or bacon. Staff seemed unhelpful and oblivious to our complaint!!I can only hope this was a rarity as on previous stays breakfast has been a highlight - huge and appetizing.

Guest rating:

Average

6/6/2010

"Ok but I`m sure that there is better value for money in London! "

Guest rating:

Good

4/6/2010

"Perfect for the o2 arena"

Clean rooms, efficient staff. Breakfast adequet. Couldn`t be better for visiting the o2 and trips down the Thames. Drinks very expensive.

Guest rating:

Excellent

2/6/2010

"Very good value for money"

Hotel is within walking distance of the O2, rooms are clean, beds comfortable, staff extremely helpful and breakfast was good. Couldn`t fault it.

Guest rating:

Good

1/6/2010

"Staff were friendly & helpful, Room was comfortable and the breakfast was very nice."

Guest rating:

Excellent

31/5/2010

"good location for the 02, clean and good breakfast"

Guest rating:

Good

31/5/2010

"Very convenient for the O2"

Hotel was clean comfortable and the staff polite and efficient. The security cards were a pain [don`t put them anywhere near a mobile phone] Breakfast OK but needed a quicker turn around of trays and cutlery to prevent queueing.

Guest rating:

Good

30/5/2010

"would reccomend to anyone for a short."

staff were very good at check in with three people attending our needs,also got a call in the room to see if everything was ok,which it was.position is ideal for o2 also tube station not to far away.there is a cinema down the road with food outlets inside also sainsburys is next to that,macdonalds is about half hour walk and greenwich town centre with plenty places to eat there.i will say that breakfast was slightly dissapointing as they had just sausage&scramble egg for hot food,but had plety of fruit,yogurts,bagels,and drinks.all in all i will stay again if we vist the o2 again so would reccomend to anyone for a one or two night stay.

Guest rating:

Average

23/5/2010

"beds are awful but breakfast was OK"

Guest rating:

Good

23/5/2010

"Clean, efficient staff, pretty good location - very easy to find and not far from tube. "

rooms clean and functional - no frills, but at a great price, who cares?!! The tube was nearby and very easy to find. A good location for getting into central london - especially as you can also use the Clipper barges, which make a nice change from the hustle of the tube.

Guest rating:

Excellent

22/5/2010

"Great basic hotel clean and a reasonable breakfast."

We used it for a one night stay for us to attend the Carmen concert at the o2 arena and the hotel is perfect for that. A short walk to the arena

More reviews >>

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Express by Holiday Inn Greenwich

Bugsby Way, Greenwich, City of London, SE10 0GD