4 star

Barcelona Universal

Avinguda Parallel 76-78, Las Ramblas, 08001

<< Previous page

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Excellent

91% (62 reviews)

More reviews >>

Guest rating:

Excellent

5/7/2010

"Great Hotel in a Good Location"

This hotel was lovely and it`s in a good location, only a 10 minute walk to La Ramblas. The swimming pool was very handy after a long day of sight seeing etc. The hotel was very clean and the staff were very helpful, I would definately stay here again.

Guest rating:

Excellent

2/7/2010

"Quality Hotel in excellant location"

Very clean, friendly hotel, good sized room with huge bed (may have been up graded)well situated, with comfortable walk to las Ramblas, beaches etc, with subway just outside.

Guest rating:

Excellent

8/5/2010

"good value for money"

Guest rating:

Good

26/3/2010

"Would be very nice if there were tea and coffee facilities in the room"

We ate in your restaurant on our first night and found the food very poor and far too expensive. but apart from that the hotel was very good and the staff were very helpfull.

Guest rating:

Excellent

23/10/2009

"Clean Hotel nice rooms helpful staff"

A bit of a distance from town about 15 minutes walk to Ramblas, however next to metro for both line 3 and park train. Free internet access excellent base when visiting.

Guest rating:

Excellent

19/10/2009

"Excellent hotel superb location"

Wonderful location and friendly efficient staff would definitely stay again.

Guest rating:

Good

16/10/2009

"Very nice hotel and room was kept clean. "

It would be better if they had a restaurant which didn`t charge exorbitant prices for a cold buffet and tea and coffee making facilities in the room. Pity about guests leaving their towels over the sun loungers....

Guest rating:

Excellent

30/6/2009

"A great find in Barcalona"

Great breakfasts. Hotel clean. Staff friendly and helpful. Super location to explore the city. I`ll be back.

Guest rating:

Good

20/6/2009

"Convenient location. Good value for money"

Most staff very helpful, however some exceptions - we encountered unhelpful attitude quite frequently when it became obvious that we were non Spanish (or Catalan) speaking tourists.Walls not well insulated - voices could easily be heard from adjacent rooms.

Guest rating:

Good

21/7/2008

"i would stay here again"

good hotel, good location (close to amenities but in a less busy area). our room was quiet but I wonder if the rooms facing the road would have been noisy.

Guest rating:

Good

20/4/2008

"Central close to Las Ramblas"

Rooms comfortable, some road noise at front, metro station immediately outside, walking distance to Las Ramblas area. Buffet breakfast good, evening meal average.

Guest rating:

Good

31/3/2008

"A Nice Hotel, Friendly, helpful staff, not generally a hotel suited for a young family."

No major complains but, be aware they do have parking, but only limited space and they will charge you 22? per day, can be cheaper parking in one of the pay for parking down the street. Also if travelling with young children watch out as they may try to charge you 25? per day for a travel cot on top of what you have paid already. Also the restaurant only has one high chair, which during our stay of 4 nights was broken, when it was available it had a huge cigarette burn in the middle of the tray, not what I would class as 4 star.

Guest rating:

Good

10/3/2008

"Very well situated. Good size rooms. Competitive rate. "

Friendly staff with the exception of the restaurant breakfast staff. Inadequate bar arrangements

Guest rating:

Good

3/3/2008

"great location, helpfull staff, nice rooms and good breakfast"

Fantastic rooftop panoramic views of city. Good eating locally if you know where to go. Hotel good and staff generally very helpful. Would go again.

Guest rating:

Excellent

19/2/2008

"Very Close to all the attractions, 5-10 min walk to Las Ramblas, and that Marina"

The hotel staff are really helpful and friendly, rooms were a good size bed comfortable and breackfast was also good, but the only down side to the hotel was the staff in the breakfast room, very moody and unwelcoming, but would recommend this hotel to friends and family.

Guest rating:

Good

17/2/2008

"Clean"

Very clean hotel and the staff very helpful

Guest rating:

Good

5/2/2008

"please can you send me a receipt for our books please"

great hotel, great location good service...we will return!!

Guest rating:

Some problems

31/12/2007

"Very Dissappointing"

Very disappointed with the hotel, due to various factors. When looking at the pictures on the internet hotel looked a fair size but really was quite small,looked contemporary but iactually was quite bland, the room was very small, in fact ,smaller than our bedroom at home and found that there was nowhere where we could sit and relax with a drink, as the bar area was within the immediate reception area. The hotel was very clean however, the cleaners in the morning managed to wake us every day with the noise they made. The hotel was very well situated for public transport, but we felt this was the only benefit of the hotel. On our next visit will be looking for a better alternative

Guest rating:

Average

29/10/2007

"good location"

nice rooms nice hotel but you will not get much sleep,to much noise from the staff waking you up at five in the morning. good location for the ramblas and good for the metro to get around barcelona.

Guest rating:

Good

25/10/2007

"Good location max 10min walk to La Rambla. High Standard , service very good. "

My only critism was breakfast could be improved. Choice was limited compared to similar hotels I have stayed in and hot food was not particularly hot.

Guest rating:

Excellent

17/10/2007

"My husband and I had a most comfortable stay at Barcelona Universal. The room was clean,quiet with "

ample storage.The hotel is close to the metro line and therefore makes it easy for sight seeing.

Guest rating:

Good

11/10/2007

"clean, efficient, central"

Room and en suite comfortable and clean, satellite television only one English language channel, breakfast good, checkout at 5 am good with taxi ordered and wake up call made on time, splashpool, solarium and gym on roof terrace clean and pleasant.

Guest rating:

Good

9/10/2007

"More upmarket hotel"

Firstly let me say, I`ve stayed in quite a few hotels, from flee pits to £200 per night hotels. I`m not trying to sound like the globe trotting business man, just that I stay in hotels more than a couple of times a year when on holiday. I found the hotel to be efficient, well run, clean and comfortable. having said that I didn`t eat in the restaurant, apart from breakfast and I didn`t use the bar. Our room had a, a mini bar, telephone, digital safe, firm comfortable beds, a very nice bathroom with a really good shower and the furnishings were of good standard not tired looking at all. All the lifts worked, which is just as well because we were on the 8th floor. On the 10th floor is a small gym with about 6 exercise bikes and about 4 walking/ski exercise thingies. There is also a small pool and a small area to sit at tables or lie on a sun lounger. Breakfast was better than expected with some hot food, (scrambled eggs and bacon), as well as the more usual continental breakfast.

Guest rating:

Good

30/9/2007

"Friendly helpful receptionist"

Good location, 10 minute walk to Las Rambles, Metro outside for easy access to sights.Disappointed with pool on roof, what you see in picture is it, a very good angle used by photographer you can practually touch each side when stood in the middle and only half full when we got there, also had booked a double room but got a twin which was a bit disappointing, breakfast ok, good choices, but having said all that room clean, nice bath/shower plenty of hot water would use hotel again.

Guest rating:

Good

14/9/2007

"Clean & good condition hotel. Staff are very helpful and speak good English. I would stay again."

Pity there is no bar by the pool. A bit noisy on first floor from road and restaurant.

Guest rating:

Excellent

12/9/2007

"Don`t order the room service food though!"

Guest rating:

Good

7/9/2007

"Central for all Barcelona Sites"

Hotel walking distance from Ramblas, tube station outside hotel and you can get to all sites from here. Hotel pool is a splash pool and could benefit from having a bar on the roof as well. Bar area is very small and we didn`t see any customers or bar staff. The rooms were very good and the breakfast was very good for continental.

Guest rating:

Excellent

5/8/2007

"Great Place to Stay"

Room and accommodation were fantastic highly recommended

Guest rating:

Good

3/7/2007

"smart and clean hotel"

this hotel is very well situated for all the main tourist attractions, 5 mins. ramblas, 5 mins port, 10 mins. gothic quarter, the rooftop pool is small, but very comfortable decking area with sun loungers and chairs, rooms are very clean and maid comes in every day, breakfast was good , cont. style but everything you would want, never had eve. meal, would use again

Guest rating:

Good

10/6/2007

"We had a lovely time at your Hotel Food very good And the Evening Meal was excellenvery frendly "

Guest rating:

Excellent

5/6/2007

"good, clean and central. breakfast excellent. would stay again."

Guest rating:

Excellent

31/5/2007

"Good weekend break hotel, modern interior and well positioned"

The continental breakfast was excellent and the staff very helpful and friendly

Guest rating:

Excellent

29/5/2007

"Great Hotel Except for the Food"

Guest rating:

Good

7/5/2007

"Bedroom and Dining Room Service"

The room and bathroom allocated was lovely, and well maintained throughout our stay, but unfortunately positioned such that there was no natural light, and the only window, which had obscure glass, opened onto a central well, which was covered; this meant it was not possible to see sunshine (or rain), nor to get any fresh air, although the room was air conditioned.The service in the dining room at breakfast was fine first 2 mornings, but poor on third day. We were pointed to a table, which had no chairs and was partly laid. When we asked for chairs, the waiter pointed to others, which we had to lift, and we had to ask for the remaining items i.e. cups, cutlery, napkins.Otherwise, receptions staff were excellent and pleasant and we enjoyed our stay. We would, despite these disappointments, return to the hotel.

Guest rating:

Excellent

4/5/2007

"i had room 102 for two nights before complaining it is a box room with no day light or fresh air."

Guest rating:

Excellent

23/4/2007

"Great location, central but quiet, good service and excellent breakfast"

Guest rating:

Excellent

23/4/2007

"Excellent hotel, great value for money"

Excellent hotel and great value for money. The location is abit off the beaten track with a real problem with pick pockets, however, as long as you use your common sense you should have a great time. Strongly recommend.

Guest rating:

Good

16/4/2007

"Overal Good"

Found the staff very helpful, breakfast was good and contained the normal buffet bits.The location is fine, right next to a metro station and within walking distance of the Las Ramblas

Guest rating:

Excellent

6/4/2007

"Modern, convenient, excellent facilities. Couldn`t fault it."

Guest rating:

Good

2/4/2007

"Barcelona Universal"

More reviews >>

Expert advice

011-44-1872-261-100
Book Online or
phone for the
same great savings
with expert advice.

Our rating system

Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.

Excellent

Excellent

Good

Good

Average

Average

Some problems

Some problems

Poor

Poor

Barcelona Universal

Avinguda Parallel 76-78, Las Ramblas, 08001