3 star

Tailors Hall Edinburgh

139 Cowgate, Edinburgh Castle, EH1 1JS

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Average

73% (92 reviews)

More reviews >>

Guest rating:

Good

17/8/2010

"Accomodation good, Staff very accomodating and friendly. Would stay again and recommend friends."

Guest rating:

Some problems

24/6/2010

"Noise"

Be prepared for a lot and I mean a lot of noise due to the 3 Sisters Bar having full use of the forecourt with outside table and chairs, and also 3 televisions outside with a DJ at night, lots of people milling, which we found quite intimidating trying to get to the hotel entrance. If you are a student, fantastic!

Guest rating:

Some problems

22/6/2010

"one step up from a hostel. "

I have stayed at Tailors Hall three times now. the first time which was some years ago it was great as it hadn`t quite got the stag and hen party reputation it has now. Since then however the hotel has gone down hill quite a lot on standards of decor etc but it has retained its good atmosphere. Due to threadbare carpets, broken toilet in our room, not breakfast being included in the price which was £150 for a triple room, i would consider the hotel now to be more like a hostel.However, the staff were friendly and helpful. it is in a great location. so if you just want somewhere to get your head down - bedding and bathrooms were clean- because you are having a party trip to Edinburgh, this is the place. if you want something little more up market, then it is isnt.

Guest rating:

Good

6/5/2010

"BANK HOTEL, EDINBURGH"

We really enjoyed our stay at the Bank Hotel, Edinburgh and not Tailors hall as we were moved when arrived!Glad we did as it looked as if would of been very noisy - lots of young ones arriving.Val Gardiner

Guest rating:

Average

2/5/2010

"Suitable for the purpose of our visit"

This hotel has a good and interesting history. and therefore can be forgiven for being situated in a less than salubrious area of Edinburgh. The directions they gave us to find the hotel were not good and resulted in our walking much further than needed with our cases. however once we arrived the staff were welcoming. The rooms were adequate but could have done with a lick of paint. One of our cups had no handle and in one room there was no extra blanket. The shower was fantastic - powerful and hot. We had asked for rooms away from the noise of the bar, and there was indeed minimal noise during our stay. We had continental breakfast and this was excellent and the staff very friendly and helpful. Dont expect miracles from this hotel but it was good value for money.

Guest rating:

Some problems

4/2/2010

"It is next door to the largest pub in Edinburgh and situated in Cowgate which is an unpleasant road."

Ideal for groups of young people wanting a really lively pub and live music. My own room was quiet, reasonably clean and well heated, but rather dark and shabby. Staff helpful and friendly. Excellent bar food next door in the pub. Cowgate though it leads out to busy bright areas and is near to the National Museum and bus routes to town is actually a menacing road to walk down after dark with few shops or cafes, odd dark turnings and doorways.

Guest rating:

Some problems

7/1/2010

"First room,phone jack torn from the wall,not able to call front desk or order room service"

Second room,one bed unusable,had to pull mattress unto floor to sleep as the base was gone....

Guest rating:

Good

23/11/2009

"clean and tidy, friendly and helpful staff"

enjoyed our stay, food in the three sisters was excellent, atmosphere in the bar was great. would have no hesitation in booking hotel again

Guest rating:

Excellent

15/11/2009

"good value clean and close to city centre"

Guest rating:

Good

31/8/2009

"Room compact but nice and clean"

Room was compact but it was nice and clean. Staff friendly and helpful. Close to all attractions

Guest rating:

Average

25/8/2009

"Very noisy with the ground floor bar/disco/nightclub"

The rooms could benefit from a refresh and the noise from the Three Sisters can be a major problem for some rooms as the bar is open `til 3am. We had to change rooms as the originally booked room overlooked the courtyard, and we were not warned about the noise until the early hours.

Guest rating:

Some problems

15/8/2009

"Customer Service Training Needed"

The Safe was not working, Female staff not interested in fixing, did offer Receiption safe but this was not suitable as items were needed regularly. Breakfast was poor, dry rubbery bacon and egg, old stock grapes, staff took far too long to greet and provide drinks, I ended up with hot water as only normal tea available, no herbal which are avilable in other hotels and anywhere abroad, very disappointed. Shower Head was leathal, shot off the fixing, spraying everywhere, I heard another guest complain of the same thing at breakfast. Asked directions for Indian Restraunt first night, got shrug of shoulders, no attempt to assist this was the same person who said of the safe `I suppose we`ll have to get it fixed` but didn`t. Second night one of the young Male Staff gave us a map and directions to a couple of Indian Restraunts.

Guest rating:

Good

1/6/2009

"Helpful staff,clean spacious good value rooms, but located above loud and lively outdoor bar area "

Guest rating:

Average

8/4/2009

"the rooms could have been cleaned a bit better"

Guest rating:

Some problems

28/2/2009

"A very disappointing stay!"

The hotel from outside looked ok however not ideal if you want a quiet night as the bar is attached to the building next door and people tend to sit in the courtyard which is directly under your window so the noise is a problem. Also the rooms are vey basic, which could not only do with a lick of paint but the holes filling in the walls where pictures are supposed to be but seems that they haven`t got round to putting any up yet! Also to say its a no smoking hotel the room stank of cigarrette smoke and we had to change rooms the first night - we were not the only ones apparently either as speaking to several other guests this had also been an issue. Overall very disappointing and i wont be recommending this hotel to anyone.

Guest rating:

Average

18/2/2009

"Noisy"

Noisy, I was aware that this hotel hosts one of the most popular pubs in Edinburgh. The noise from the pub was loud but finished at 1 am which was okay, however I was not prepared for the staff emptying bins , clanging bottles until 2.30 - 3.00 am

Guest rating:

Some problems

4/2/2009

"Hotel room grubby, walls, carpet - wallpaper loose on ceiling - horrible place!"

It may have looked ok on website - old character hotel but this was not what I expected or would ever visit again! Noise at 2.00am/ 3.00am from 3 sisters club nearby kept us awake. Also small dark window - just horrble - staff nice that`s all I can say!

Guest rating:

Some problems

16/12/2008

"Tired and run down"

Very disappointed in the room. Really run down, wall paper on ceiling hanging off at all seams, walls have had fittings removed and holes left untouched, shower leaked from the hose at both ends, the floor ended up being very wet and dangerous. No electric sockets where required and ones that were there had switches missing.

Guest rating:

Average

25/11/2008

"Stay spoiled by noisy private party on saturday night"

We have stayed at the Tailor`s Hall on three occasions and we know very well that there is a popular pub on the ground floor, but we have not previously been disturbed to the level we were this time. We believe there was a private party at the pub on Saturday night, and we can appreciate they need the revenue. However, despite our room being on the side/back away from the entrance, we were still aware of shouting and screaming going on well into the small hours (till about 4a.m.), and we found this irritating. While we would not discount returning to the Tailors Hall, I think we would now look at other possibilities or, at least, ask whether any private parties were planned. Hotel staff were their normal helpful selves.

Guest rating:

Some problems

13/11/2008

"Disappointing Stay"

Whilst the hotel`s manager could speak English, his accent (not Scottish) was totally incomprehensible. Not ideal when he`s trying to explain anything about your stay.Add to this that the lift to the rooms smelt of urine, and that we were woken up at 5am by a fire alarm (apparently a result of a broken pipe in another room that obviously meant everyone else had to be woken up).Overall, a lovely looking hotel. But some fairly major issues re. hygiene and customer service.

Guest rating:

Good

27/9/2008

"Good value for money"

Guest rating:

Excellent

27/9/2008

"friendly and informal, great location"

well equiped room. nicely decorated. breakfast well worth having.

Guest rating:

Some problems

9/9/2008

"Shabby. Needs a good clean."

Knew about the proximity of the lively pub, but this was not too bad. Wouldn`t be good for young families. Whole hotel needs a really good clean and redecoration. Generally shabby. More worrying was an exposed light fitting in the bathroom. Cupboard lights sellotaped into bathroom unit. One socket had a switch missing so couldn`t be used. Hairdryer stated it had failed safety inspection. Mould on bathroom ceiling. Smelt very damp. Staff very helpful and breakfasts good. Excellent location. If enjoy a lively location and only looking for a room to sleep in it was OK.

Guest rating:

Some problems

21/8/2008

"On arrival we were sent to Grass Market Hotel due to flooding."

We were disappointed as the hotel we were sent to was only a budget hotel where as Taylor`s Hall was 3*. Although Grass Market was clean it was nto as good as the one we had picked.

Guest rating:

Excellent

19/8/2008

"Staff very good and very attentive"

Guest rating:

Good

18/8/2008

"Better than we thought it was going to be."

Great location for all the activities and sights of Endinburgh.

Guest rating:

Average

12/8/2008

"Very good breakfasts!"

Front rooms can be noisy. Rear rooms are quieter.

Guest rating:

Good

13/6/2008

"Three sisters pub"

The Techno music blasting out until the early hours, took the shine off this hotel for me. And it was a Thursday night, anyone doing business the next day would be unwise to stay here.

Guest rating:

Good

21/4/2008

"Hotel location good, pub a bit noisy as it goes on till 1am but that was only fault"

Guest rating:

Good

10/3/2008

"Sober, clean en well located"

Guest rating:

Excellent

4/3/2008

"Excellent friendly service. Clean and comfortable accommodation. Looking forward to our third visit."

Guest rating:

Average

14/2/2008

"Great Staff"

Great Staff making up for really uncomfortable beds...bathroom was a little mouldy too.

Guest rating:

Good

6/2/2008

"Not for everyone - excellent for us"

Very good for socialising, excellent bar. little noise from bar at night, didn`t bother us but not the place if you wanted a quiet weekend. overall excellent service and great for weekend away!

Guest rating:

Good

2/2/2008

"Good location"

Good location for all the city centre attractions,the staff were friendly and helpful. The room and breakfast was nice. The noise from the Cowgate and surrounding clubs was quite annoying at night, would inticipate it being worse at the weekend. No parking or not even a loading area caused inconvience. Overall though an affordable and decent place to stay.

Guest rating:

Good

23/1/2008

"Very Helpful Staff"

The Hotel is in a great location in the centre of Edinburgh . When we booked we realised that there wasa pub by the hotel so expected some noise. However there is also a nightclub on the other side and our first night was too noisy to sleep . Staff at the hotel were brilliant and changed and upgraded our room and the remaining three nights were great. Also organised a very early breakfast for us as we had early flights to catch on our departure. I would stay there again, but not being a party animal I would ask for rooms on the top floor or avoid weekends or more busy times of the year. We had a lovely stay in Edinburgh!

Guest rating:

Excellent

20/1/2008

"was really nice and we would return to the hotle "

we will use hotels direct in the futcher as i like how things were delt with

Guest rating:

Excellent

9/12/2007

"Wonderful!"

My daughter and I had a brilliant stay at the Tailors Hall Edinburgh. We could not fault the location of the hotel and the room was ideal. The staff were all so helpful. Next time we are in Edinburgh we will look forward to staying there again. We have suggested the hotel to lots of our friends. I`m not sure if you could help me? The hotel sold Three Sisters T shirts. The Three Sisters is the pub a joining the hotel. They were out of stock when we were there, is there any way you could give me there Email address to try and order T shirts for my 3 daughters? I know its a bit much to ask. If you can help I would appreciate it.

Guest rating:

Good

6/12/2007

"Good for a short stay"

We stayed at Tailors Hall for three days in the week, the room was clean and the breakfasts were fantastic.The walls are quite thin and you can hear alot of what goes on around the hotel, although as it wasn`t the weekend this was not a problem. From the room we were stayng in we had no noise from the pub below.#All in all a good stay, the only negative point i would make is that the bed wasn`t very comfortable - very lumpy/springy!

Guest rating:

Excellent

29/10/2007

"one of the best"

i have stayed in many hotels in various cities but this has to be the best, the room was large and clean the staf were friendly and informativeand the food was second to none. the 3 sisters pub next door was also excellent and it is nicely situated for the city centre..will defo be back again soon .

Guest rating:

Some problems

8/10/2007

"very noisy feel this should be mentioned before booking "

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Good

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Some problems

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Tailors Hall Edinburgh

139 Cowgate, Edinburgh Castle, EH1 1JS